DRS is a Leading Provider of Product Return and Product Recall Services in the Consumer Products Industry.

Our Services Provide our Customers with Financial Recovery, Actionable Data, Physical Control and Brand Protection.

We Manage Programs and Projects Involving Products Affected by Damage, Expiration, Recall and/or Discontinuation.

Our Services are Comprehensive in Nature, Including:
Physical Control and Chain of Custody Certification
Product Inspection and Data Capture
Information Reporting and Data Analytics
Professional Advisory with Fact-Based & Actionable Insight
Asset Recovery and Secondary Market Sales
Claims Processing and Physical Unit Validation
Transportation and Logistics

Our Core Values

DRS Is Committed To Our Core Values
  • Uncompromised Integrity

  • Passion for Client Success

  • Thought Leadership in the Industry

  • Organizational Excellence

  • Merit and Teamwork

  • Continuous Improvement

Leadership Team

Stewards of Our Core ValuesExcellence—Every Day

Douglas N. Wurl

Douglas N. Wurl

President & CEO

Doug Wurl is a transformational leader and turnaround architect. Doug has for 30 years worked with Fortune 50 and Fortune 500 organizations to maximize revenue, win market share, and deliver innovative solutions to complex issues in challenging markets. He has a demonstrated track record and proven ability to synthesize financial acumen with marketing and operational savvy, identifying as well as delivering new revenue streams, reinvigorating sales, and reimaging struggling product lines and services. Doug has a reputation for attracting, retaining, and developing world-class talent by cultivating collaborative culture and fostering drive for continuous improvement.

Doug was previously the President of Golf Galaxy, a specialty retail division of Dick’s Sporting Goods, the largest retailer in the nation of sporting goods and athletic apparel. Prior to Golf Galaxy, Doug served as the Executive Vice President for Big Lots, the nation’s largest closeout retailer. Prior to Big Lots, Doug was Vice President and GMM, Home Business Unit President at Sears Holdings Inc., one of the world’s largest retailers. Previously, he served as Sr. Vice President for ShopKo Inc., and started his career with Macy’s Department Stores.

Doug is a graduate of the State University of New York, College at Buffalo, with a Bachelor of Science Degree in Management.

Linda Austin

Linda Austin


Linda joined the Company as CFO and CAO in July of 2013. Prior to joining the Company, Linda was the President and CEO of a repair, refurbishment and reverse logistics service provider for OEM’s of electronic products. During her tenure, Linda provided operational focus and strategic direction to the company. Linda has been involved in almost every aspect of the company – Finance, IT, HR, and Operations. Linda has a BS-Accounting degree from Rutgers University, is a Certified Public Accountant and a Sells award winner.

Jim Schumacher

Jim Schumacher


Jim Schumacher joins the DRS Leadership Team with over 17 years of experience with many of the leading OTC Consumer Product companies, most recently as Senior Manager of Supply Chain Continuous Improvement at Pfizer Consumer Healthcare (formerly Wyeth Consumer Healthcare).

While in this role, Jim’s focus was on root cause analysis and correction. Jim created a niche as an operational solutions provider that was highly valued by the organization, with a focus on unsaleable reduction activities and projects that lessened both the incidence and cost of unsaleables in Pfizer’s end-to-end supply chain. The programs under Jim’s direction delivered savings that averaged over $1 million annually. Jim’s work in this area was recognized by Pfizer / Wyeth with their Global Excellence Award. Additionally, Jim was a member of the Joint Industry (GMA/FMI) Reverse Supply Chain Task Force and a recipient (on behalf of Pfizer) of the 2010 GMA Conference Trading Partner Collaboration Award.

Jim also has extensive experience in Supply Chain and Finance Management functions for organizations such as Abbott, Schering-Plough and Bristol-Myers Squibb. With certifications in Project Management and Lean Six Sigma from Villanova University, Jim has broadened his skill sets to where he has become an increasingly effective advocate for organizational excellence.

Jim is a graduate of Iona College earning an MBA in Financial Management & International Business from the Hagen School of Business. Jim is also a graduate of Post College earning a Bachelor of Science degree in Business Administration & Management.

Kevin Kaminski

Kevin Kaminski

VP- Operations, Remarketing and Business Process

Kevin joined DRS Product Returns in January of 2017. He is a proven leader of retail analytics, financial planning, merchandising and finance organizations. He has demonstrated expertise in developing strategies, processes and analysis that generate increased profitability and shareholder value. Kevin has a broad range of experience in Financial Planning & Analysis, delivering revenue and earnings growth by maximizing new opportunities and creating effective and efficient organizational process.
Prior to joining DRS Product Returns, Kevin held senior Inventory Management and Merchandise Analytics roles at JoAnn Fabrics. In addition, Kevin was the Vice President of Merchandise Planning and Analytics at OfficeMax. Business Unit Chief Financial Officer for the Home and Apparel Business Units while at Sears Holdings, Inc.
Kevin received his B.S. in Business Administration from Wayne State University, Detroit, MI and has taken Master’s level course work while in his pursuit of a MBA from Walsh College, Troy MI

Chris Bowen

Chris Bowen

VP of Information Technology

Chris joined DRS as Director of Information Technology in November 2012. He has spent his entire 30+ year career in the reverse logistics industry. During the 90’s he held several leadership roles at one of the largest technology-based 3PLs in the country including the start-up and management of the quality control and technical support operations. From 1996 to 2004 he held many roles on the Information Technology team including Sr. Applications Developer, Systems Architect, and Network Architect. Starting in 2000, Chris served as IT Project manager for several large-scale projects to modernize the information systems of the company and assumed the IT Director position in 2005. Under Chris’ leadership at DRS, the company has transformed its data, communication, and application architectures to modern platforms that have driven large gains in efficiency and capability. During this transition, much of the systems architecture of the company has transitioned to emerging technologies such as web services, virtualization and the Cloud.

Chris attended Northeastern University as a Computer Science major and the University of Massachusetts as an Information Technology Major. While at UMASS, Chris was inducted into the Alpha Sigma Lambda National Honor Society. Since 2003, he has also served as trustee of a million+ dollar charitable trust.