WE MANAGE LOGISTICS…
IN REVERSE

CELEBRATING 30+ YEARS

DRS Product Returns is the leading service provider to the CPG Industry committed to the reduction of “unsaleables”.

We offer a suite of high touch and high-tech solutions to cost effectively process all types of product returns, develop and drive returns policy compliance and optimize asset recovery.

ONE CALL THAT’S ALL FOR WORRY-FREE LOGISTICS AND LIQUIDATION MANAGEMENT SERVICES

Product Returns:

• Reclamation center retrieval, product inspection, dispositioning and data capture (e.g. lot, date, reason code)

• Retail supply chain: reclamation returns, resets, recalls

• Internal supply chain: warehouse damaged, refusals, off – spec product

• Compliant bulk, itemized and certified destruction services

Recovery:

• Retail product returns including OS&D and recall salvage sold by DRS in the secondary market

• Distressed Inventory “Unsaleables” (e.g. discontinued, obsolete, slow moving, short dated) sold by DRS in the secondary market

Deductions Management:

• Retail claims processing and returns policy compliance

• Claims are validated  against physical returns received

• Detailed reporting and DRS led audit reviews to discuss key findings that facilitate corrective actions

ARP & Supply Chain Services:

• ARP policy transition support  and rate maintenance via statistical sampling, modeling, data collection and analysis throughout the supply chain.

• Product lifecycle data collection across the supply chain and root cause analysis to reduce damaged inventory and increase profitability

• Policy review, development and implementation

Do you know your hidden returns cost? Click here to learn more.

OUR SOLUTIONS WILL TRANSFORM YOUR REVERSE SUPPLY CHAIN GIVING YOU A COMPETITIVE ADVANTAGE

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Product Returns

DRS processes millions of units annually to the specific, individual requirements of each one of our clients. Our industry leading software application will enable us to customize your unique returns solution that will save you time, money and resources.

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Supply Chain Services

Let DRS perform statistically sound sampling, modeling and collection of data to be utilized to enhance your current returns management program. Don’t have a program? Let the experts at DRS design one for you that will eliminate waste and inefficiencies within your supply chain.

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Product Recalls

Whether voluntary or mandatory, the risks and costs associated with recalls can be substantial. Our solution provides seamless, end-to end- execution with a focus on the factors that will help to minimize risk while controlling costs, including; preparedness, coordination, rapid response, efficient processing and detailed reporting.

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BULK DESTRUCTION

Our clients rely on our reverse logistics capabilities and infrastructure to handle their bulk and itemized destruction. The experts at DRS will custom design a program with the desired amount of processing required to facilitate cost-effective, compliant destruction across all your waste streams (i.e., non-landfill destruction, hazardous, PSE, etc.).

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Business Intelligence

At DRS, we understand the power of your data.  This is why data access and analytics are standard with most services. We are committed to providing our clients with unlimited access to their data and helping them to harness that data to drive organizational results.

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Liquidation services

Look to the most trusted liquidation partner in the industry to recover the highest value on your product from our broad base of pre-approved secondary market buyers.

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Financial Services

Tired of not knowing exactly what you are paying for when reconciling your returns related claims? Our service performs a rigorous auditing process that ensures timely and accurate reimbursement which helps to prevent the revenue dilution that often accompanies the claims reimbursement process.

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OS&D SERVICES

Allow DRS to help you take control of your overage, short & damaged (OS&D) inventory with a service built on the strategy of rule-based disposition focused on recovery vs. cost.

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Special Projects

Reverse logistics is an exception-based business.  No one knows this better than DRS because that’s what we do every day.  No matter the type or the size, no project is too simple or complex nor too small or large.

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Consulting Services

The experts at DRS will provide you with the right strategy and tools to design, implement and execute the precise solution that will optimize your reverse logistics performance and save your company significant money.

WANT MORE INFORMATION? WE’RE HERE TO HELP.