REVERSE LOGISTICS SOLUTIONS
CELEBRATING 30+ YEARS
DRS Product Returns is the leading service provider to the CPG Industry committed to the reduction of “unsaleables”.
We offer a suite of high touch and high-tech solutions to cost effectively process all types of product returns, develop and drive returns policy compliance and optimize asset recovery.
Reverse Logistics SERVICES
Product Returns:
Reclamation center retrieval, product inspection, dispositioning and data capture (e.g. lot, date, reason code)
• Retail supply chain: reclamation returns, resets, recalls
• Internal supply chain: warehouse damaged, refusals, off – spec product
• Compliant bulk, itemized and certified destruction services
Recovery:
• Retail product returns including OS&D and recall salvage sold by DRS in the secondary market
• Distressed Inventory “Unsaleables” (e.g. discontinued, obsolete, slow moving, short dated) sold by DRS in the secondary market
Deductions Management:
• Retail claims processing and returns policy compliance
• Claims are validated against physical returns received
• Detailed reporting and DRS led audit reviews to discuss key findings that facilitate corrective actions
ARP & Supply Chain Services:
• ARP policy transition support and rate maintenance via statistical sampling, modeling, data collection and analysis throughout the supply chain.
• Product lifecycle data collection across the supply chain and root cause analysis to reduce damaged inventory and increase profitability
• Policy review, development and implementation
OUR SOLUTIONS WILL TRANSFORM YOUR REVERSE SUPPLY CHAIN GIVING YOU A COMPETITIVE ADVANTAGE
Product Returns
DRS processes millions of units annually to the specific, individual requirements of each one of our clients. Our industry leading software application will enable us to customize your unique returns solution that will save you time, money and resources.
Supply Chain Services
- Return trends by retailer
- Historical salvage & recovery rates
- Net per unit recoveries
- Disposition trends
Product Recalls
Whether voluntary or mandatory, the risks and costs associated with recalls can be substantial. Our solution provides seamless, end-to end- execution with a focus on the factors that will help to minimize risk while controlling costs, including; preparedness, coordination, rapid response, efficient processing and detailed reporting.
BULK DESTRUCTION
Our clients rely on our reverse logistics capabilities and infrastructure to handle their bulk and itemized destruction. The experts at DRS will custom design a program with the desired amount of processing required to facilitate cost-effective, compliant destruction across all your waste streams (i.e., non-landfill destruction, hazardous, PSE, etc.).
Business Intelligence
At DRS, we understand the power of your data. This is why data access and analytics are standard with most services. We are committed to providing our clients with unlimited access to their data and helping them to harness that data to drive organizational results.
Liquidation services
Look to the most trusted liquidation partner in the industry to recover the highest value on your product from our broad base of pre-approved secondary market buyers.
Financial Services
Tired of not knowing exactly what you are paying for when reconciling your returns related claims? Our service performs a rigorous auditing process that ensures timely and accurate reimbursement which helps to prevent the revenue dilution that often accompanies the claims reimbursement process.
OS&D SERVICES
Allow DRS to help you take control of your overage, short & damaged (OS&D) inventory with a service built on the strategy of rule-based disposition focused on recovery vs. cost.
Special Projects
Reverse logistics is an exception-based business. No one knows this better than DRS because that’s what we do every day. No matter the type or the size, no project is too simple or complex nor too small or large.
Consulting Services
The experts at DRS will provide you with the right strategy and tools to design, implement and execute the precise solution that will optimize your reverse logistics performance and save your company significant money.
