WE LIVE BY AND FOR OUR CLIENTS’ SUCCESS.
THEIR SUCCESS IS OUR SUCCESS!

Since 1991, companies focused on supply chain innovation have turned to DRS for our industry leading services and solutions to maintain their competitive edge in the dynamic space of reverse logistics.

Our Core Values have been brought to life in our 30 years of existence.  Our leadership team inspires and motivates the DRS family to do the right thing and make a positive difference for our clients, our partners and the communities we operate in.

The freedom they have to innovate has allowed them to solve some of the most complex reverse logistics-based challenges for our clients.

We are proud of the level of trust we have earned in the supply chain industry.  It’s because of that trust we know our expertise coupled with the right mix of strategy and customized solutions will transform and optimize your reverse supply chain.

OUR CORE VALUES

Who we are and what we stand for

Client Centricity

Uncompromised Integrity

Thought Leadership

Organizational Excellence

Continuous Improvement

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Merit and Teamwork

LEADERSHIP TEAM

Stewards of our core values

Andre Muller

Andre Muller

President &
Chief Executive Officer

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Linda Austin

Linda Austin

Chief Financial &
Administrative Officer

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Jim Schumacher

Jim Schumacher

Chief Solutions Officer

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Kevin Kaminski

Kevin Kaminski

Vice President of Operations, Remarketing & Business Process

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Chris Bowen

Chris Bowen

Vice President of Information Technology

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OUR SOLUTIONS ARE COMPREHENSIVE AND EFFECTIVE

Our complete suite of solutions combined with our renowned customer service, delivers immediate and sustainable improvements.  An indicator of the satisfaction of our clients is evident in the fact that the tenure of several of our engagements are measured in decades.

CLIENT TESTIMONIALS

What our clients say about us

DRS’ DATA ALLOWS US TO SIGNIFICANTLY LOWER RETURNS YEAR AFTER YEAR…

We are a large (and growing) manufacturer that has benefited from many of the services DRS offers. DRS has been consistently reliable and attentive during this time, providing customized services to meet our ever-changing needs. The data DRS has provided has allowed us to lower returns significantly over the years, providing valuable insights and visibility into the reasons for unsaleables.

As a result of their efficient and streamlined product recovery service, we can recover nearly 100% of our unsaleable product and ensure its proper disposition and disposal, thus maintaining the integrity of our brands.

OTC / HBA Manufacturer & DRS client since 2007

DRS: THEIR NAME IS INTEGRITY…

Credible data is one of the most important aspects of my job and DRS’s analytical team is the best in the industry. I am assured that every report sent over to me has been vetted and its accuracy is always spot on, which frees up ample time in my day, as there is no need for another layer of validation.

Having correct data at my fingertips at all times is a necessity, and no one does it better than DRS.

OTC / HBA Manufacturer & DRS client since 2012

WE APPRECIATE OUR PARTNERSHIP WITH DRS…

DRS is best-in-class in all areas of business and they have quickly become a valued partner to our company!

They have consistently collaborated with us on business solutions for reverse logistics, reclamation, and hazmat regulations. They have displayed a strong expertise in the CPG industry and provided reliable service, reporting, and solutions to potential issues. We have experienced significant cost savings from our partnership with DRS.

The partnership we have with DRS has extended far beyond our expectations as they have consistently collaborated closely with us on additional topics that are outside the scope of our business relationship.

Choosing DRS as our reclamation provider was undoubtedly the best decision for our company!

HBA Manufacturer & DRS client since 2017

DRS’ EXPERTISE IS OUR SECRET WEAPON…

As a medium-size company in the highly competitive area of CPG food sales and marketing, our partnership with DRS allows us to level the playing field against some of our larger competitors by using their expertise and services to help us not waste money on returns.

Food Manufacturer

& DRS client since 2009

WE TRUST DRS TO GET US THE BEST PRICE FOR OUR CLOSEOUT INVENTORY…

DRS has been a very effective liquidation partner as they have been instrumental in selling our discontinued and short-dated inventory. We have worked closely to customize our program and they have, in many cases, overdelivered on expectations. They have also been extremely careful and protective of our brands in liquidating product to trustworthy secondary market partners to ensure we do not disrupt our primary market business.

I trust them to get me the best price and to sell thru our closeout inventory quickly.

OTC / HBA Manufacturer & DRS client since 2016

DRS IS A GAME-CHANGER…

DRS does one key thing – saves us money! We can focus on selling while DRS handles all the returns-related processing, admin and reconciliation. Their detailed reporting and analysis allows us to know what is coming back from where and why, so we don’t overpay.

Household Goods Manufacturer & DRS client since 2013

DRS IS A VERY VALUED ARP COLLABORATOR…

For the past four years, DRS has been helping us further develop and strengthen our adjustable-rate unsaleables policy resulting in significant savings. They’ve also conducted several customer- and channel-specific studies around unsaleables, enabling our organization to have meaningful, collaborative discussions with key customers around the shared responsibility for unsaleables as well as gain alignment with our rates.

DRS has consistently demonstrated a can-do approach for us, bringing added value in many areas of reverse logistics.

OTC / HBA Manufacturer & DRS client since 2016

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